Meaningful employment should be accessible to everyone and one of the country’s biggest food companies is proving that it can be done at scale. With its latest move, the Jollibee Group is opening more doors for senior citizens and persons with disabilities, reinforcing the idea that inclusive workplaces benefit both businesses and communities.
New Opportunities Open in Baguio City
The Jollibee Group has partnered with the local government of Baguio City to expand its inclusive employment initiative. The agreement, formalized in March 2026 under the leadership of Benjamin Magalong, allows qualified seniors and PWDs to work across participating stores in the city.
Through the program, employees take on roles as Customer Relations Staff. These roles include assisting with order presentation, serving drinks, managing tables, and engaging with customers. The initiative currently covers 12 stores under brands like Jollibee, Chowking, Greenwich, and Burger King.
A Program That Continues to Grow
Since launching in 2019, the program has already created job opportunities for more than 1,000 senior citizens and persons with disabilities across the Philippines. Its reach spans multiple cities including Manila, Pasig, Quezon City, and Davao, among others.
While the initiative was temporarily paused during the pandemic, it resumed in 2023 and has continued to gain momentum. In 2025 alone, the company hired 451 individuals under the program, highlighting its growing impact nationwide.
This steady expansion shows how collaboration between private companies and local governments can create real, tangible opportunities for sectors that are often overlooked in the workforce.
Building Inclusive Workplaces
The initiative is part of the Jollibee Group’s Joy for Tomorrow sustainability agenda, specifically under its People Pillar, which focuses on inclusion and community development.
In a statement, CEO Joseph Tanbuntiong emphasized that inclusive growth leads to stronger and more meaningful business outcomes. He explained that opening employment opportunities to seniors and PWDs not only strengthens store teams but also helps individuals stay active and engaged in their communities.
Meanwhile, Chief Human Resources Officer Ruth Angeles shared that inclusion is about creating spaces where people can work with dignity, independence, and purpose. She highlighted how employees in the program bring valuable experience and warmth to customer interactions, enriching the overall service culture.
More Than Jobs, It’s About Dignity
Beyond employment numbers, the initiative reflects a deeper commitment to restoring dignity and purpose. For many senior citizens and persons with disabilities, having access to meaningful work can significantly improve quality of life.
By continuing to expand into new cities like Baguio, the Jollibee Group demonstrates how businesses can play a key role in building more inclusive communities while also strengthening their workforce.
Inclusive hiring is no longer just a corporate initiative. It is becoming a benchmark for responsible business.
Programs like this show that when companies invest in people, especially those often left out of traditional employment, the impact goes far beyond the workplace. It creates stronger communities, fosters respect, and sets a standard that others can follow.
If more organizations adopt similar models, the future of work in the Philippines could become more inclusive, more compassionate, and ultimately more sustainable.







